Denials to access to Personal Information
Clients’ rights to access their personal information are not absolute. Fernando Arteaga LLM may deny access when: • it is required or authorized by law (for example, when a record containing personal information about you is protected by solicitor-client privilege); • to do so would reveal confidential commercial information, and the personal information cannot be severed from the record; • to do so could reasonably be expected to threaten the life or security of another individual, and the personal information cannot be severed from the record; or • the information was generated in the course of a formal dispute resolution process. If we deny a client’s request for access to, or refuse a request to correct information, we shall explain why. Fernando Arteaga LLM does not use client’s Social Insurance Number as a way of identifying or organizing the information we hold upon a client.
Whenever it is legal and practicable, we may offer the opportunity to deal with general inquiries without providing a client’s name (for example, by accessing general information on our website). The Act (and the Law Society of Alberta’s rules) requires us to confirm the identity of all new clients. It may also require us disclose information to FINTRAC in relation to certain large cash transactions. Credit Bureaus To help us make credit decisions about clients, prevent fraud, check the identity of new clients and prevent money-laundering, we may – with a client’s consent – request information about a client from the files of consumer reporting agencies.
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